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PRIVACY NOTICE

Our Privacy & Cookie Policy

 

SLJ Legal Services Ltd trading as SLJ Solicitors ("SLJ Solicitors", “we”, “us” or “our”) are committed to protecting your privacy.

 

This Policy sets out the basis on which any personal data (meaning any information about you which is personally identifiable) that SLJ Solicitors collects from you or that you provide to SLJ Solicitors, will be processed by SLJ Solicitors.

 

Please read the following information carefully to understand SLJ Solicitors’ practices regarding your personal data. For the purpose of the data protection legislation, the data controller is SLJ Legal Services Ltd trading as SLJ Solicitors, a Limited Company registered in England and Wales under company registration number 12814142 and whose registered office address is at 25 Ash Lodge Drive, Ash, Surrey GU12 6LP.

 

Amendments and updates to this Policy may be made from time-to-time. Any revisions will be posted on this page, so you will always be aware of what information we collect and how we use that information. Please review this page regularly so that you are aware of any changes.

 

INFORMATION WE COLLECT AND WHAT IT IS USED FOR

 

SLJ Solicitors may collect and process information about you including the following. 

 

Information you provide

 

As part of SLJ Solicitors’ business of providing legal and other professional services and advice, we may collect personal information and data about you when you contact us for any reasons to request us to provide advice or services to you.  This may include personal details such as your name, email address, address, phone number, age, date of birth and marital status, location; business contact information such as your job title, department, and name of organisation; identification information such as copies of your passport or other identification; financial information and history including credit information and history; and demographic information such as behaviour and preferences, interests and postcode.

 

In certain cases we may, as part of the provision of legal and other professional services and advice to you, need to obtain from you sensitive personal data including information about your racial or ethnic origin, political opinions, religion or similar beliefs, track union memberships, physical or mental health and criminal records. We will use this information to carry out our obligations and to provide you with any active information or services that you request from us, and to provide you with information about similar services. If you are an existing client, we will use this information to contact you with recommendations and suggestions of services which we feel may interest you.

 

We will also use this information to notify you of any changes to our services and to ensure that the content on our website is presented in the most effective manner for you. We may pass your details on to third parties to enable them to supply to you services or products or assist you further with advising you on the suitability of those services or products, provided as part of the process of providing you with the legal or other professional services that you have requested.

 

Information we receive from other sources

 

As part of providing legal and other professional services, we work closely with third parties to obtain data relating to you including but not limited to credit reference agencies, search information providers, government institutions and agencies, financial institutions and other professionals and service providers and we may receive information about you from them.

 

We will combine the information received from other sources with information provided and collected in order to provide you with our services

 

WHERE WE STORE YOUR PERSONAL DATA

 

SLJ Solicitors take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy. All information you provide to SLJ Solicitors is stored on secure IT systems.

 

Once SLJ Solicitors has received your information, SLJ Solicitors will use strict procedures and security features to try to prevent any unauthorised access to your personal data.

 

USE AND DISCLOSURE OF YOUR INFORMATION

 

We will use information held about you in the following ways:

 

  • To help us to identify you and any work or transaction we are undertaking with you;

  • To carry out our obligations under any agreement with you or (if appropriate) your organisation;

  • To communicate with you with regard to our legal and other professional services and advice;

  • To notify you of any changed to the obligations we have with you or services that we are providing to you;

  • Identify verification and other compliance issues;

  • To improve our service and advice;

  • To provide you with information, products, services or advice that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;

  • We may pass your information to third parties such as barristers, experts, courts, financial or other judicial bodies when necessary as part of the legal or professional services that we are providing to you.

 

There are circumstances where the law allows or requires SLJ Solicitors to disclose information (including sensitive information) that we may hold about individuals whether they consent. These include when required by law, when the information has already been made public by the individua, conducting legal proceedings, obtaining legal advice or defending legal rights, maintaining for equal opportunities, providing a confidential service where the individual’s consent cannot be obtained or it is reasonable to proceed without consent, in order to comply with any legal obligation, or in order to enforce our terms and conditions we may be required to disclose your personal information; if SLJ Solicitors or substantially all of its assets are acquired by a third party, personal data held by us about our customers will be one of the transferred assets; for the purposes of the prevention or detection of offences, and/or the apprehension or prosecution of offenders, we may share any information that we collect with the Police, other public or private sector agencies, governmental or representative bodies in accordance with the relevant legislation.

 

MARKETING COMMUNICATIONS

 

When you contact SLJ Solicitors we ask you whether you would like to receive our communications detailing news and services from SLJ Solicitors via email and/or via post that we feel may be of interest to you. In order to consent to receive these communications, you will need to opt in or you can opt out of receiving this information by leaving the option box unchecked. Where you have let us know that you are happy to receive information from us, we may send you communications that include new products or services, reminders when your services already provided might be due for review and opportunities to take part in market research. To stop receiving such communications, please click the link found at the bottom of each email.

 

YOUR RIGHTS

 

You have the right to:

 

  • Access all personal information supplied to SLJ Solicitors and held by us in order to rectify any inaccuracies on the information held.

  • Further enquiries should be sent by email to Sanaz Mohieddin TEP at info@sljsolcitors.co.uk or by post to SLJ Solicitors 25 Ash Lodge Drive, Ash, Surrey GU12 6LP

  • For details of our complaint procedure, please see our Standard Terms of Business.

 

COOKIES

 

Our website may use cookies to distinguish you from other users. This helps SLJ Solicitors to provide you with a good experience when you browse our website and also allows SLJ Solicitors to improve.

 

ACCEPTANCE

 

By engaging with SLJ Solicitors, you consent to the practices described in this Privacy Policy.

 

CONTACT

 

Questions, comments and requests regarding this Policy are welcomed and should be sent by email to info@sljsolcitors.co.uk or by post to SLJ Solicitors 25 Ash Lodge Drive, Ash, Surrey GU12 6LP

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